Booking Appointments

Modified on Thu, 7 Sep, 2023 at 3:15 PM

How do I book an in-person appointment?

To schedule an in-person appointment via Sanzu, start at the home screen and opt for 'In-person'. From there, just follow the on-screen directions: choose your preferred treater, pick a suitable time slot, and finalise your appointment.

How do I select the type of treater I need?

Within the booking interface, there's a categorised list or a dropdown menu showcasing various treater specialisations. Select the type of treater you're looking for, and the platform will display available professionals in that specialty.

How can I view available treaters on a map?

To gain a geographic perspective of treaters, navigate through the treater listings. Once you've specified a date and time, the platform displays a map pinpointing treaters' locations, aiding in your selection based on proximity or convenience.

How do I use the filter option during booking?

Make use of the filter tool to hone your treater search. By clicking on the 'Filter' icon adjacent to the search bar, you can streamline results based on factors such as specialisation, ratings, proximity, or availability. Apply your filters to receive a curated list of treaters that match your criteria.

What are the differences between booking an in-person and a telehealth appointment?

Both booking types follow a similar procedure, but their modes of consultation differ:

In-person Appointments: These sessions are conducted physically at a location specified by the treater.

Telehealth Appointments: These virtual meetings occur online, delivering a blend of convenience and accessibility, eliminating the necessity for a physical meetup.

How do I book on behalf of family members?

To arrange an appointment for a family member, first ensure they're added to your account from the Profile section. During the booking process, after specifying the consultation type (in-person or telehealth), pick the family member's name from a dropdown in the top right corner. If you're reserving a telehealth session, be aware that the relative you're scheduling for will need to either use your device or sign in separately.

How do I add a family member to my profile?

To add a family member, simply click on your profile, then click on the "Family Member" icon, then select "Add family member". Fill in the required fields and hit save.