Forgotten Passwords and Locked Accounts

Modified on Thu, 5 Oct, 2023 at 3:35 PM



How can I reset my password if I forget it?


On the Sanzu login page, navigate to the 'Forgot Password' button. Clicking on this will guide you through the process, which involves entering your registered email address and receiving an email to reset your password.


What should I do if my account gets locked?


If your account gets locked, typically due to multiple incorrect login attempts, it's best to wait for a specified duration or use the 'Forgot Password' feature to reset your login credentials. If the issue persists, reach out to Sanzu support at [email protected] for assistance. 







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