How is my data protected on Sanzu?
Sanzu prioritises user data protection. They employ advanced encryption methods, secure servers, and strict access controls to ensure your data remains confidential and shielded from unauthorised access or breaches.
What's Sanzu's data retention policy?
Sanzu retains user data for the period necessary to fulfil its functions unless a longer retention is required by law. You can find the specifics in Sanzu's Privacy Policy, which details how long data types are held and the purpose of such retention.
Can I control who sees my profile or information?
Yes, you can. Sanzu provides privacy settings allowing you to choose what parts of your profile or information are visible and to whom, ensuring you maintain control over your personal data.
How can I request a copy of all the data Sanzu holds about me?
To request a comprehensive data copy, navigate to the "Privacy" or "Account Settings" section on Sanzu. There's usually a "Data Request" option. Once clicked, Sanzu will process your request and provide the relevant data.
How do I update or correct data about me on Sanzu?
For corrections or updates, head to your Sanzu profile or the "Account Settings" page. From here, you can modify personal details, preferences, and other data. Make sure to save changes once done.
Can I export my data from Sanzu?
Absolutely. Sanzu provides an "Export Data" function, typically found under "Privacy" or "Account Settings". This allows you to download your data in a user-friendly format for personal record or migration.
What data is shared with treaters and how is it used?
Only necessary data, like your health records or appointment history, is shared with treaters to ensure effective treatment. Treater access to this information is strictly for medical purposes, aiding in diagnosis, treatment, and advice.
How do I report a data breach or privacy concern?
If you suspect a data breach or have privacy concerns, immediately contact Sanzu's support at [email protected] or navigate to the "Report an Issue" section. Providing detailed information aids Sanzu in swiftly addressing and resolving the matter.
Can I opt out of marketing communications?
Yes, you can. At the bottom of Sanzu's marketing emails, there's an "Unsubscribe" link. Alternatively, in your account settings, you can manage your communication preferences to opt out of marketing notifications.
How can I delete specific data entries or history?
To delete specific entries or history, go to the relevant section (like medical history or appointment records). Next to each entry, there's typically a "Delete" or "Remove" option, allowing you to erase that particular data.
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