What can I access from the home screen?
The Sanzu home screen is intuitively designed for your convenience. From here, you can book either in-person or telehealth appointments and view your schedule at a glance. Additionally, it offers direct access to messages and notifications, ensuring you're always informed.
How do I navigate using the navbar at the bottom?
The navbar at the bottom of the Sanzu platform offers streamlined navigation. It includes:
Favorited Treaters: Quickly access treaters you've marked for easy rebooking.
Upcoming Appointments: View and manage your forthcoming sessions.
The Journal: A dedicated space for jotting down regular notes and reflections.
Your Profile: Manage your account, change settings, and even add family members for bookings.
How do I check my notifications or messages?
Staying updated is straightforward on Sanzu. On the home screen:
You'll find a bell icon for Notifications and an envelope for Messages.
New unread items will be highlighted with a red badge indicating their count.
Just tap on the respective icon to view and manage the details of these notifications or messages.
How do I view and manage my upcoming appointments?
Managing your sessions is seamless with Sanzu:
Navigate to the 'Appointments' section where you can explore tabs like Upcoming, Past, and Pending.
The 'Upcoming' tab lists your future sessions, and the 'Completed' tab displays past appointments.
For detailed insights and management options, simply tap on a specific appointment.
What functionalities are present in the Profile page?
Your Profile page is a central place for all personal details:
Personal Details: Update your name, profile photo, and contact information as needed.
Family Member: Add family members and conveniently book appointments for them.
Other Settings: From here, you can manage your password, reach out to us, and more.
What is your Symptom Checker and how do I access it?
Our Symptom Checker, developed in partnership with Mediktor, is an advanced self-assessment tool:
To start, select 'Symptom Checker' from the home screen.
The tool will guide you through a series of questions, helping to pinpoint your symptoms.
Once completed, it offers insights, potential diagnoses, and suggested next steps. You can also share these findings with your treater during consultations.
What are the subscription services?
Sanzu has different subscription services depending on your needs. By subscribing, you will have access to our more advanced features such as being able to add family members and access our AI symptom checker.
How can I sync Sanzu with my calendar?
Stay organised and never miss an appointment with Sanzu's calendar sync:
Head to 'Your Profile', then to ‘Other Settings’ and look for 'Calendar Sync'.
Choose your preferred calendar platform (e.g., Google Calendar, Apple Calendar) and grant the necessary permissions when prompted.
With this setup, all your Sanzu appointments will seamlessly appear on your calendar, complete with necessary details and reminders.
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