Account Management

Modified on Mon, 11 Sep, 2023 at 10:35 AM

How can I manage multiple locations with my account? 


Currently, you can only manage one location within Sanzu. However, in the next update, you will have the capability to manage multiple locations. You'll be able to navigate to the 'Addresses' section within your account and click on 'Add new Address' to add additional locations. The first address added will be set as the default, but you can easily switch between locations by selecting the desired address.



How can I manage notification settings?


To manage your notification settings, navigate to your Profile and select 'Notifications'. In this section, you can adjust the notifications you'd like to receive, such as for new appointments or messages. In future updates, we'll also introduce email notifications for added convenience.




How can I change my password?


To change your password, go to your Profile, select ‘Other Settings’, and then click on 'Change Password'. Follow the on-screen prompts to update your password securely.




What should I do if I want to delete my account?


If you decide to delete your Sanzu account, navigate to your Profile, choose ‘Other Settings’, and then click on 'Delete Account'. Please remember that this action is irreversible.




Can I temporarily deactivate my account?


As of now, the Sanzu platform doesn't provide the option to deactivate your account directly from the app. Should you need to temporarily disable your account, please contact our customer support at support@sanzu.ch for assistance. We're considering adding this feature in future updates.





Can I change the language of my Sanzu interface?


At the moment, Sanzu is available only in English. We're working on introducing additional languages like German, French, and Italian. Once these are incorporated, you can change the language by heading to your Profile, selecting ‘Other Settings’, and then navigating to the 'Language' section.



How do I set up my out of office settings?


We recognize the importance of setting an out-of-office status. However, this feature isn't available currently. We're working on integrating this in upcoming updates, allowing you to easily block out dates or times when you won't be available.





How can I manage my availability schedule?


Managing your schedule is simple. Go to your Profile, select 'Other Settings’, and adjust your availability by choosing the days and times that work best for you. You can also specify the Service Type (in-person or telehealth) and set specific time frames.





How do I update my profile picture?


Updating your profile picture is easy. Navigate to your Profile, select ‘Manage Treater Info’, and there you can upload or change your profile picture. Just click on the existing image or the designated upload area, and follow the prompts.

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