Setting Languages

Can I indicate different levels of proficiency for different languages?

Yes, you can specify your level of proficiency for each language you add to your profile. The options are mother tongue, fluent, and conversational.

How many languages can I add to my profile?

There's no restriction on the number of languages you can list. Feel free to add all the languages you're comfortable with.

What should I do if a language I speak is not listed?

If a language you're proficient in isn't listed in the available options, you should contact Sanzu support at support@sanzu.ch to see if it can be added to your profile.

Can clients search for treaters based on language preferences?

Yes, clients can use the language filter to find professionals who match their language needs, ensuring seamless and effective communication.

What does 'mother tongue' mean?

'Mother tongue' refers to your native language; it's the language you grew up speaking and are most proficient in.

What is the difference between 'fluent' and 'conversational'?

'Fluent' means you can speak the language easily and accurately, while 'conversational' indicates you can engage in basic conversation but might not have complete command over complex topics or technical jargon in that language.

Can I remove a language from my profile?

Yes, you can. To remove a language, access your Profile, navigate to ‘Manage Treater Info’, and find the Languages section. Simply click on the edit button, and then click the ‘x’ symbol next to the language you wish to delete.

Why is it important to specify my language proficiency?

Specifying your language proficiency helps clients choose a treater with whom they can communicate effectively. This ensures clarity and understanding during consultations, leading to better healthcare outcomes.