How do I change my current subscription plan on Sanzu?
To change your plan:
Go to ‘Your Profile’ > ‘Other Settings’ > 'Subscription'.
Review the available plans and select your desired change.
Confirm the update after reviewing any applicable charges or credits.
Can I view my past invoices and payment history for my subscription?
Yes. In ‘Your Profile’ > ‘Other Settings’ > 'Subscription', you can access, download, or print past invoices.
Is there an option for annual billing instead of monthly?
Absolutely. Within 'Subscription' settings, switch from monthly to annual billing to benefit from discounted rates.
How do I update my payment method on file?
Update your payment details in ‘Your Profile’ > ‘Other Settings’ > 'Subscription'. Follow prompts to modify or add a new payment method.
What happens if my payment fails?
Sanzu will notify you of any payment failures, either by email or within the app. We'll retry the payment after some time. If problems continue, consider updating your payment details or checking with your bank.
Are there any discounts or promotional offers for longer commitments?
While there's a fixed fee currently, tiered pricing is planned for future updates. Always keep an eye on the 'Pricing' page or Sanzu announcements for special offers.
How do I cancel my Sanzu subscription?
To cancel, visit ‘Your Profile’ > ‘Other Settings’ > 'Subscription' and select 'Cancel Subscription'.
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